The SALUTE program USERRA compliance (Support and Assistance for Leaders in USERRA Training and Employment) helps employers better understand and follow USERRA (Uniformed Services Employment and Reemployment Rights Act). Through the SALUTE program, employers can request technical assistance to proactively address and resolve potential USERRA-related issues before they become problems..
This technical assistance offers quick, informal guidance on how USERRA applies to specific workplace situations and how the Veterans’ Employment and Training Service (VETS) administers the law.The goal is to support employers while protecting service members’ employment rights.
Review Existing Guidance Before Requesting Assistance
Employers should review existing agency guidance and compliance materials before submitting a request for technical assistance.These resources often address common questions and scenarios related to USERRA compliance.
Helpful USERRA Resources:
- Know Your Rights
- Compliance Assistance
- USERRA Resources
- USERRA Training
- File a Claim
- USERRA Advisor
- USERRA Pocket Guide
- Veterans Preference Advisor
Employer Responsibilities Under USERRA
Employers should also review guidance specifically focused on their obligations under USERRA, including:
- What are my responsibilities as an employer under USERRA?
- How does USERRA impact employee benefits?
- What remedies are available to employees under USERRA?
- Which employment actions may be considered discrimination under USERRA?
- USERRA compliance best practices
These materials can help clarify responsibilities and reduce the risk of non-compliance.
Preparing a Request for Technical Assistance
When requesting technical assistance, employers must confirm in writing that:
- They are not currently involved in a USERRA investigation, and
- They are not seeking an opinion for use in a lawsuit that began before making the request.
Information to Include in Your Request
To ensure an effective response, your request should include:
- The requester’s name and/or organization
- A valid email address (to receive confirmation of the request)
- A telephone number in case follow-up is needed
- A clear description of relevant facts, such as:
- Nature of the employer’s business
- Employee’s uniformed service details and absence dates
- Job duties, work schedule, or employment status
- Any employment action taken and related pay or benefits
Important: Do not include personal privacy information (such as Social Security numbers), trade secrets, or confidential business information.VETS may include any details you provide in their response and publish them publicly on the website
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Employer USERRA obligations
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